Less is More
I remember when I was first hired as a practice management coach, tasked with helping my firm's investment advisors grow their businesses. I felt excited at the prospect of putting my many years of experience in the field to good use, and nervous as I wondered how I would manage to solve issues that were brought forward to me. I saw my role as more of a fix-it person than a coach -- someone who would be expected to swoop in, gather details, and offer advice that would change lives, or something like that.
It wasn't long before I met with another coach who corrected my thinking. Coaching, as I eventually learned, is not predicated on fixing or necessarily solving problems on an ad-hoc basis. Instead, it is the practice of meeting someone where they are, with whatever dilemma they may be facing, and allowing them to unwind the tangle through thoughtful conversations, space, and time. I have to say, once I realized that I didn't need to show up to meetings with quick fixes in hand, I found myself relaxing into the role and enjoying the process of holding space for others.
Lately, I've been listening to podcasts that have had a similar theme: the impact of holding space for others versus rushing in with well-meaning advice and solutions. I remember being present in a peer-to-peer counselling group a few years ago when I saw the best example of this in play. One group member came forward to share, and the facilitator asked them, before they began, if they were looking for advice or were looking to simply talk through what they were experiencing. I was blown away by the EQ that our facilitator displayed in that moment and became determined to model more of my own interactions after that example.
While holding space for someone may sound a bit airy and not practical, I can tell you the power it holds is immeasurable. When was the last time that you were able to unapologetically speak your mind and your truth without fear of repercussion, judgment, or reprimand? Not only is having a judgment-free zone liberating, it also often provides the fertile ground needed to sprout new ideas and thought processes. In fact, most of the growth and a-ha moments tend to take place after the conversation is over, not during. As we mull over what was said, hearing our own voice speak its truth out loud, we sometimes are able to gain that fresh perspective we so badly needed in the first place. Despite coming to a conversation like this feeling bewildered or unsure, deep down we often do know what we need to do, and just need a chance to talk through the situation at hand and clear away some of the murk to gain clarity on our path ahead.
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